Refund & Cancellation Policy

Booking Cancellation

1. Cancellation before 30 days of departure: 50% of the total package cost will be refunded.
2. Cancellation between 15-29 days of departure: 25% of the total package cost will be refunded.
3. Cancellation less than 15 days of departure: No refund will be provided.

Refund Policy

1. Refund processing time: Refunds will be processed within 7-10 working days from the date of cancellation.
2. Refund method: Refunds will be made through the original payment method.
3. Refund currency: Refunds will be made in the original currency of payment.

Cancellation Charges

1. Air ticket cancellation: Cancellation charges will be as per the airline's policy.
2. Hotel cancellation: Cancellation charges will be as per the hotel's policy.
3. Other services: Cancellation charges will be as per the service provider's policy.

No Show Policy

1. No show at airport/hotel: No refund will be provided for no shows.
2. No show for tours/activities: No refund will be provided for no shows.

Force Majeure Policy

1. Natural disasters: No refund will be provided for cancellations due to natural disasters.
2. Government restrictions: No refund will be provided for cancellations due to government restrictions.

Changes to Booking

1. Changes to travel dates: Changes to travel dates will be subject to availability and may incur additional charges.
2. Changes to passenger details: Changes to passenger details will be subject to airline/hotel policies and may incur additional charges.

Contact Us

For any queries or concerns regarding cancellations or refunds, please contact our customer support team at Info@sightseertravelerservices.com.